Scheduling your first appointment is simple. You may:

✓ Request an appointment online
✓ Call one of our offices
✓ Contact us by phone or email

Our administrative team will:

• Answer your questions
• Verify insurance benefits when applicable
• Discuss scheduling availability
• Help match you with the clinician who best fits your needs

Appointments are confirmed once scheduling and any required paperwork have been completed.

When you schedule an appointment, that time is reserved exclusively for you. Because late cancellations and missed appointments prevent other clients from receiving timely care, we ask that you provide at least 48 hours’ notice if you need to cancel or reschedule.

Appointments cancelled with less than 48 hours’ notice will incur a $50 late cancellation fee.

Missed appointments without prior notice (no-shows) will incur a $100 no-show fee.

These fees are the client’s responsibility and are not billable to insurance.

Payment is due at the time services are provided unless other arrangements have been made.

Depending on your insurance coverage, you may be responsible for:

• Copayments
• Coinsurance
• Deductibles
• Services not covered by your insurance plan

We accept a variety of payment methods for your convenience. Any outstanding balances remain the responsibility of the client.

If you have questions regarding billing or insurance benefits, our administrative team is happy to assist you.

We accept most major insurance plans, although participation varies by clinician and insurance carrier.

Before your first appointment, we’ll verify your benefits and explain any estimated out-of-pocket costs.

If we are not in-network with your insurance provider, self-pay options may be available. Depending on your plan, you may also qualify for out-of-network reimbursement.

Our team is happy to discuss your options.

Work in Progress Counseling is committed to making our services and website accessible to everyone, including individuals with disabilities.

We continually work to improve the accessibility and usability of our website by following recognized accessibility standards whenever possible.

If you experience difficulty accessing any portion of this website or need assistance obtaining information in an alternative format, please contact our office. We will make every reasonable effort to provide the information, service, or accommodation you need.

We welcome feedback that helps us improve accessibility for all visitors.

By accessing this website, you agree to use it for lawful purposes only.

Information provided on this website is intended for educational purposes and should not replace professional mental health advice, diagnosis, or treatment.

Using this website does not establish a therapist-client relationship.

Work in Progress Counseling reserves the right to update website content and these terms at any time.

Social Media Policy
To protect client privacy and maintain professional boundaries, clinicians do not accept friend requests or personal connections through social media. Communication regarding appointments or clinical matters should occur through approved office channels.

AI Use Policy
Work in Progress Counseling may use secure technology to improve administrative efficiency and enhance client services. Artificial intelligence is never used to replace professional clinical judgment, diagnosis, or therapeutic decision-making. Client confidentiality and privacy remain our highest priorities, and any technology used follows applicable privacy and security standards.

Mental Health Emergencies

Work in Progress Counseling does not provide emergency or crisis intervention services through this website, contact forms, email, or social media.

If you are experiencing a mental health emergency or believe you are in immediate danger:

Call 911 or go to your nearest emergency room.

If you or someone you know is experiencing thoughts of suicide or emotional distress, call or text 988 to reach the Suicide & Crisis Lifeline.